职位描述—客服兼销售专员
Role and Responsibilities:
角色和责任:
Provide first contact resolution to all customer queries over the phone
and/or by email
通过电话/电子邮件/微信为所有客户咨询提供解决方案
Hotline to receive and handles complaints and customer consultation
接听来电处理客户咨询或投诉
Coordinate with hotel reservations team to arrange booking for
members
协助酒店相关工作人员为会员预订并及时跟进记录
OTHER REQUIREMENTS:
其他要求:
Previous experience in Administration/customer service
有客服经验优先
A mature and dynamic personality with sophisticated communication and presentation skills
性格成熟,良好的沟通和表达能力
Good working attitude and professional appearance
良好的工作态度
Good command of Cantonese
精通粤语,会基础英语
Excellent telephone manner, detail-minded
良好的电话沟通能力,细节意识和能够承受压力的工作能力
What we will offer:
5-Day Work 5天工作制 周一到周五9:30-18:30
Dynamic, fun and a professional environment
充满活力、有趣的工作环境
此岗位是全职岗位,需要做一些销售工作,大部分时间是客服工作。
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联系人:吕女士
公司地址:荔湾区人民中路555号1307房
[交通地图]手机:
131 0219 ****点击查看完整电话微信:l_potato_c
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